Article 1. Personal Information We Collect
The Company may collect the following personal information for
inquiry handling, consultation, demo requests, partnership
inquiries, and customer communication.
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Required: name, company name, email address, phone number, and
inquiry details
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Optional: inquiry subject, solutions of interest, company
size, supplementary materials, and any information voluntarily
provided during the inquiry process
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Information that may be automatically generated and collected
during service use: access date and time, IP address, browser
information, device information, logs, cookies, and similar
data
Article 2. Purpose of Collection and Use of Personal Information
- To review inquiries and provide responses
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To provide consultations related to products, services, demos,
implementation, and partnerships
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To manage customer request history and follow-up communication
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To improve service quality, manage security, analyze access
statistics, and support operations
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To comply with legal obligations and handle disputes and
complaints
Article 3. Retention and Use Period of Personal Information
As a general rule, the Company destroys personal information
without delay once the purpose of collection and use has been
fulfilled. However, where retention is required by applicable
law or reasonably necessary for dispute handling or service
operations, the information may be retained for the required
period in accordance with relevant laws and internal standards.
Inquiry records may be retained for a certain period after
consultation is completed and will then be securely destroyed
using methods that prevent recovery.
Article 4. Provision of Personal Information to Third Parties
In principle, the Company does not provide personal information
to external parties. However, it may do so in exceptional cases
permitted by applicable law, including the following.
- Where the data subject has given separate prior consent
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Where disclosure is required by law or requested through
lawful procedures by investigative or supervisory authorities
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Where necessary to protect the life, body, or property of the
data subject or a third party in an emergency
Article 5. Outsourcing of Personal Information Processing
The Company may outsource part of its personal information
processing to qualified external service providers for efficient
service operations. Examples include the following.
- Email delivery and customer response systems
- Cloud infrastructure and web hosting operations
- Security, backup, log management, and system monitoring
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Customer communication tools such as CRM, help desk, and
marketing automation platforms
Through contracts with service providers, the Company clearly
defines and supervises obligations concerning personal
information protection, confidentiality, security measures,
limits on sub-processing, incident response, and responsibility.
Article 6. Rights of Data Subjects and How to Exercise Them
Data subjects may request access to, correction of, deletion of,
suspension of processing of, or withdrawal of consent for their
personal information at any time. The Company will take the
necessary measures without delay within the scope permitted by
applicable law.
Where access or deletion is restricted by law, the Company may
explain the reason for such restriction.
Article 7. Procedures and Methods for Destruction of Personal
Information
The Company destroys personal information without delay when it
is no longer needed, such as after the retention period has
expired or the processing purpose has been achieved. Electronic
files are deleted using technical methods that prevent recovery,
and paper documents are destroyed by shredding or incineration.
Article 8. Security Measures for Personal Information
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Minimization and control of access rights to personal
information
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Retention of access logs, prevention of tampering, and
internal inspections
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Protection of transmission channels, security configuration
management, and vulnerability checks
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Backup, recovery, malware prevention, and system monitoring
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Minimization of personnel handling personal information and
security training
Article 9. Use of Cookies and Similar Technologies
The Company may use cookies or similar technologies to improve
user convenience, analyze access statistics, and improve service
quality. Users may refuse or delete cookies through browser
settings, but some services may be limited as a result.
Article 10. Privacy Officer and Contact Information
Questions, complaints, or requests relating to personal
information protection may be submitted through the contact
information below.
Inquiry Email: infodesk@appfeel.net
Article 11. Changes to This Policy
This Privacy Policy may be updated in accordance with applicable
laws, service changes, or internal operating policies. If
material changes are made, notice will be provided in advance
through the website.
Effective Date: 2026. 04. 22.